Dominique THIERRY

Profile
Quality Management
•         20 years of QMS responsibilities in different kinds of industries and services – multinational companies, international organizations and public sector – all along the value chains, as executive manager or boards’ advisor.
•         Successfully designed, developed and conducted major strategic changes at corporate levels, within multicultural and matrix organizations with significant ROI > 60% related to customer satisfaction increase.
•         Innovative QMS design & development in supply chains, logistics, business, communication and services.
•         Broad knowledge & experience of international quality standards and models: ISO – EFQM – GxP – ICH - WHO
 
Operations Management
•          8 years of operation management including planning, budgeting, forecasting, coordinating and monitoring new global logistics/supply chain activities in various EU locations (Germany, Spain, France, Switzerland)
•          Managed & coordinated x-stakeholders, customers, business units, field delegations and suppliers, complex projects’ steering committees, staff and line management. Managing portfolio of 23 to 80 suppliers, teams of 20 to 30 employees, portfolio of 17 to 80 client business units, distributors or internal/external customers
 
management Consulting
•         10 years of management consulting experience, in various sectors, in Switzerland and abroad, with focus on: change management, leadership development, knowledge management, quality systems development and audits, organizational audits, training design & development, communication, strategy design, innovation management.
•         Broad experience in capabilities design and development as a strategic asset of the companies’ competitiveness
•         Lecturer and designer of executive programs in the High School of Business in Geneva
 
 
Education

Doctorat Sciences Pharmaceutiques - Industrie - Louis Pasteur University, Strasbourg (FR).

MBA, Geneva University, Geneva (CH).

Master Applied Statistics, Pharmaceutical Manufacturing, Montpellier University, Montpellier (FR).