Nicolas FREREJEAN
Informations personnelles
| Nom complet | Nicolas FREREJEAN |
| Genre | |
| Pays | SWITZERLAND |
| Canton | Geneve |
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Données professionnelles
| Entreprise-Organisation | EMC |
| Fonction | Service Account Manager |
| Domaine d'activité | |
| Statut | |
| Position | |
| Biographie / CV | Information Services GroupSenior Consultantmai 2008 décembre 2012 (4 ans 8 mois)France + Région de Genève, SuisseWas responsible for carrying out consultancy engagements with a dedicated focus on:- Analysis of IT infrastructure outsourcing contracts (Servers and Client Services).- Assistance in writing RFP documents (IT infrastructure oriented).Delivered specific on-demand researches : - Market prices of standard storage/SAN architectures, Market prices of data center square meters, TCO of desktop.- Best practices in IT standards and methods, in IT trends (LAN Datacenter), in IT project financial (Capex, Opex and Cost management).AtosProject Manageroctobre 2005 mai 2008 (2 ans 8 mois)Région de Paris , FranceIn Atos Integration Division as Project Manager from October05 to July07, main activities led in this role in couple projects: - Coordinated hardware implementation in relation with manufacturer and external resources.- Built project management plans.- Recruited resources and manage people (20 consultants).- Filled in PMO dashboards with operational indicators.In the IT Security and advisory team hosted by Atos Outsourcing Division, took a role as Senior Consultant from July07 to May08:- Built IT consulting offerings in security area (Security policies, Infrastructure Audit, Business Continuity Plan).- Participated to presales activities in order to grow up sales funnel.Executed punctual missions. |
| Activité | Acts as customer advocate for EMC Customer Services:- Understand customers business and EMCs strategy in the accounts- Engage EMC Sales and senior Customer stakeholders in Quarterly Business Reviews- Support EMC strategy and initiativesDrives proactive support activities:- Engage customer in detailed reviews of their environment on weekly/monthly basis- Drive code currency and ensure known issues are being remediated- Escalate internally if customer is impacting the risk remediation (unexpected events,...).Coordinates support of EMC information infrastructure:- Understand customers critical business applications- Work with customer to ensure accuracy of install base and contact information- Accelerates problem management/resolution |









