Nicolas FREREJEAN

Informations personnelles

Nom complet

Nicolas FREREJEAN

Genre

Homme

Pays

SWITZERLAND

Canton

Geneve

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Données professionnelles

Entreprise-Organisation

EMC

Fonction

Service Account Manager

Domaine d'activité

Privé

Statut

Consultant

Position

Cadre

Biographie / CV

Information Services GroupSenior Consultantmai 2008 – décembre 2012 (4 ans 8 mois)France + Région de Genève, SuisseWas responsible for carrying out consultancy engagements with a dedicated focus on:- Analysis of IT infrastructure outsourcing contracts (Servers and Client Services).- Assistance in writing RFP documents (IT infrastructure oriented).Delivered specific on-demand researches : - Market prices of standard storage/SAN architectures, Market prices of data center square meters, TCO of desktop.- Best practices in IT standards and methods, in IT trends (LAN Datacenter), in IT project financial (Capex, Opex and Cost management).AtosProject Manageroctobre 2005 – mai 2008 (2 ans 8 mois)Région de Paris , FranceIn Atos’ Integration Division as Project Manager from October’05 to July’07, main activities led in this role in couple projects: - Coordinated hardware implementation in relation with manufacturer and external resources.- Built project management plans.- Recruited resources and manage people (20 consultants).- Filled in PMO dashboards with operational indicators.In the IT Security and advisory team hosted by Atos’ Outsourcing Division, took a role as Senior Consultant from July’07 to May’08:- Built IT consulting offerings in security area (Security policies, Infrastructure Audit, Business Continuity Plan).- Participated to presales activities in order to grow up sales funnel.Executed punctual missions.

Activité

Acts as customer advocate for EMC Customer Services:- Understand customer’s business and EMC’s strategy in the accounts- Engage EMC Sales and senior Customer stakeholders in Quarterly Business Reviews- Support EMC strategy and initiativesDrives proactive support activities:- Engage customer in detailed reviews of their environment on weekly/monthly basis- Drive code currency and ensure known issues are being remediated- Escalate internally if customer is impacting the risk remediation (unexpected events,...).Coordinates support of EMC information infrastructure:- Understand customer’s critical business applications- Work with customer to ensure accuracy of install base and contact information- Accelerates problem management/resolution

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