Olivier Augsburger

PROFESSIONAL EXPERIENCESR Opérations SA, Geneva 2010 - 2011 – Manager •Created from scratch SR Opérations SA, a new ICT service-provider specialized in Banking •Acquired two first clients: ING Belgium Bank, Bruxelles, Geneva subsidiary and a major private banker •Serves 250 users based in Switzerland and Monaco. Manage the operation (15 FTE)Bank Julius Baer & Co. Ltd, Geneva 2009 - 2010 – Transition Service Manager for Bank Julius Baer, project manager for ING Branch, Geneva.Geneva IT coordinator - Executive Director•Maintain IT quality of service while optimizing people relocation•Support Bank Julius Baer & Co. integration team•Assistant of ING Disentanglement manager: Design and implement a new IT solution for ING Belgium Bank, Bruxelles, Geneva subsidiary.ING Bank (Switzerland) Ltd, Geneva 2003 - 2009 – IT Production & Infrastructure Manager Member of the IT Management Committee, Deputy Manager, reporting to the COO •Serves 8 entities and 450 users on a worldwide basis. Manages 25 FTE and 9 mio CHF budget•Implemented the IT service strategy of ING Group, i.e. a delivery model based on outsourcing (IBM, Getronics, etc.) with internal integration and controls•Introduced SOX compliance and obtained certification•Implemented ITIL and obtained GWAN Level II certification2002 - 2003 – Data Center Manager •Implemented an innovative platform to manage multiple Olympic Banking System environments2001 - 2002 – Project Manager •Set up the new data center for the merger of Banque Bruxelles Lambert (Suisse) SA and ING Baring Private Bank (Suisse) SAMirabaud & Cie, Banquiers privés, Geneva2000 - 2001 – Infrastructure Manager•Introduced Internet access on bankers workplaces•Deployed PC workstations to replace IBM-5250 terminals1998 - 1999 – Business Analyst & Application Developer•Developed the portfolio consolidation J.P. Morgan (Switzerland) Ltd1998 - 1998 – Data Center Manager, OPS/IT Services International Hub • Put into operations Geneva, Brussels, Hong-Kong, Singapour, New-York, London, Madrid & Milan•Carried out Olympic integrations and migrations1993 - 1998 – Principal System Manager•Designed and created the system part of the OPS/IT Services International HubBNP Paribas, Luxembourg1992 - 1993 – Principal System Engineer •Supported 450 end users and 6 mainframes. •System leader for the Olympic banking System migration.Bank of America Switzerland & Luxembourg1989 - 1992 – Local IT Coordinator, Luxembourg1986 - 1988 – System Support Specialist, Geneva